General Policies

Choosing a Class

The age recommendations outlined for Kindermusik classes have been carefully constructed to best group children, considering both their age and developmental level.  Therefore, it is important that your child be at least the minimum age by the start of the semester for the class in which you are enrolling.  If you have concerns about your child?s success in a particular age range, I am happy to discuss your child?s needs and to work with you to place him in the class best suited from him.

 

Free visits

At certain times throughout each session, I am happy to schedule a free visit in one of my classes.  Please call me to schedule this in advance.

 

Enrollment Confirmation

A registration form and payment must be received before enrollment can be confirmed.  You will receive a phone call or e-mail within two weeks to confirm your registration.

 

Non-enrolled Siblings

Due to the delicacy of younger class settings, Village and Our Time classes can only accommodate non-enrolled siblings when the sibling is young enough to stay contented in a car carrier or stroller, or old enough to occupy themself in a manner that will not disturb or endanger enrolled students.  Emergency situations are considered individually.

 

Making the most of Kindermusik Classes

Plan to arrive 5 ? 10 minutes early for class.  Arriving a little before class provides time for your child to settle in to the musical environment as they enjoy exploring instruments, reading books, or listening to music.  If possible, avoid arriving more than 10 minutes before class starts, as toddlers may become bored during the down-time and invent their own entertainment!  To prevent toddler muggings, messes, and/or class stampedes, we do request that toys, juice cups, and pacifiers be kept out of sight, and that snacks be finished prior to class.  Be sure to dress comfortably.

 

During Class

You are the center of your child?s universe? their most important and influential teacher.  The best thing you can do for your child is to be an active and patient role model.  They will copy what they see is important and interesting to you.  It is not uncommon for a child to attend several classes before learning class routines and feeling comfortable in Kindermusik.  Don?t be discouraged ? what a child absorbs in class is often first evidenced in the comfort of their home environment rather than in class. 

 

By the way, I love for parents to visit before or after class, but not during class time, please!  When you are active, focused and enthusiastic about our class activities, your child will model your actions and focus more fully also.

 

What if?

There is a lot of purposeful stimulation going on in a Kindermusik lesson. If your child becomes over-stimulated or over excited, you can help them by picking them up, touching their ear or by their eye, and saying, "Listen! Look! What's going on? It's music time!"

 

Also, our children are still learning about being part of a group. It is always okay to step out of class for a minute with a little one who needs time to regroup, and to come right back in as soon as you are ready!

 

Home Materials

You and your child will benefit enormously from the Kindermusik experience, especially if you make active use of your At Home Materials.  Frequent reinforcement at home throughout the week makes all the difference in a child?s comfort and participation in the classroom.

Refund Policy

Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.

KoTB Refund Policy

Materials deposits are not refundable once materials are opened, but unused tuition is refundable if we are notified in writing or by email 2 weeks prior to the start of the class.

Registration fees are non-refundable.  In the event that a registration discount was offered, early withdrawal will nullify the discount.

In the event that a class is cancelled by the instructor, a make-up class will be added to the end of scheduled classes at the same day and time normally scheduled, or you will be offered the choice of a refund or future class credit.

If a child misses a class during a semester, that class can be made up during the same semester at another day and time when the same unit or another, age-appropriate unit is offered.

In the event a class does not run for a semester, all money paid for that class will be refunded or applied toward another class or semester if the parent chooses. 

ABC Refund Policy

In the event that a student withdraws from Ivy Prep Learning Center, Kindermusik of Tampa Bay will refund the following:  Tuition and materials fees for upcoming Units, provided we are notified in writing or by email 2 weeks prior to the start of the class.  Un-used tuition from current unit beginning 2 lessons from the date notice is given. A $10.00 processing fee is non-refundable.

4 and 8 month discounts will be cancelled in the event of early withdrawal.

Privacy Policy

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their children to any third parties. Any information you provide about yourself or your children is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or children except when specifically and knowingly provided by them. If we collect any personally identifiable information about children, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related only to this studio. In addition, you may choose to receive occasional emails from Kindermusik of Tampa Bay and SimplySignup, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)--the highest standard in online encryption technology--to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik of Tampa Bay have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

  • Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
  • Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.
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